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Disable new device sign up alert

Multiple authentication factors are being used to improve the security of our fund factsheet service. If you’re signing in from a new device or location, you might receive an email from us about that. This alert helps to protect your account in case someone else finds out your login credentials.

Should you wish to disable these email notifications, please follow the steps described below.

1. Go to my profile

Fund factsheet production service - Screen

2. Go to setting

Fund factsheet production software - Screen

3. Scroll down to settings section and untick the checkbox “Send email for unrecognized device sign up.”

Fund factsheet production - Screen

4. Click save

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